such a mess....can't believe they are essentially locking us out from using their service.
lots of people having problems, check out this forum
https://community.coinbase.com/t/id-verification-failed-no-response-from-support/11418/2
support is not very helpful, saying things like "Also, if you email us on Friday or over the weekend, please also remember that we're regular folks--not everyone puts in hours over the weekend, so naturally you may not see a response until business resumes."
Whaaaat??!? They should have people busting ass to resolve this issue. What a huge disappointment. Anybody have experience with bitsquare?
Not yet is that another service?
Yes, a decentralized one, so it's peer-to-peer but i'm having trouble figuring it out. Doesn't let me do bank wire and i don't meet the qualifications for this ClearXChange platform they suggest. Other options are cash deposit to i don't know where or US Postal Money Order. Man, Coinbase was super convenient but clearly bottlenecking. Demand is huge
For sure and they seem to be buckling under the pressure.