Hi, is this still happening (we were making some updates recently)? If it is, can you send a screenshot of what step in the process where the error occurs?
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Hi, is this still happening (we were making some updates recently)? If it is, can you send a screenshot of what step in the process where the error occurs?
thanks for getting back to me, i tried again
Hi, this bug is fixed now, sorry for the delay.
thank you so much for getting back to me. Tested it now and I managed to claim my balances! Really appreciate the communication
Hi, that message means our system was unable to obtain pricing for the Steem or the DOGE at that time. But your order should be processed now, please let me know if not.
Hi, please send a support request with the name of your blocktrades account to [email protected] and I'll try to repeat the problem here.