I don't think you guys created a form for feedback yet @wehmoen, so if it's okay, I will post suggestions here for you, @theycallmedan and @threespeak.
It takes too long to confirm the payment IMO.
I had already waited some moments and then when I started counting I got to about 40 seconds before the payment was confirmed.
It's really easy to close the window or have the window close for some reason before the payment is confirmed and if that happens, people will be upset that their funds are lost.
One idea is to confirm the payment in 3 seconds and then take it back if it turns out to be rejected. That is what Amazon's Kindle does when a purchase is made but it gets rejected for some reason.
Amazon will say it is confirmed and that the book can be downloaded in Kindle, but then there's an issue and they only tell you why in an email sent to you.
It's much better then having to keep a window open. This is just a suggestion but I recommend you try to make a system that works without the window having to stay open for any longer than 5 seconds.
Great comment, I am with you and will raise it in the next meeting. we have discussed this issue before, and i will look at taking on board what you are suggesting here.
If you can create a forum on @tokenbb for @threespeak, even if I am the only user, it will probably help you organise the feedback you receive.
As important as this issue is (the long processing time for payments), the other issue I raised about users being redirected away from the watch page of the video they are watching when they sign in is even MORE important and is actually imperative to fix, since your content producers are probably not getting all of the upvotes they deserve.
I stopped trying to upvote @threespeak videos because of that a long time ago, and some of the new users from @atheistrepublic, if they onboard some of their members, might experience the same thing.
I don't think you guys created a form for feedback yet @wehmoen, so if it's okay, I will post suggestions here for you, @theycallmedan and @threespeak.
I had already waited some moments and then when I started counting I got to about 40 seconds before the payment was confirmed.
It's really easy to close the window or have the window close for some reason before the payment is confirmed and if that happens, people will be upset that their funds are lost.
One idea is to confirm the payment in 3 seconds and then take it back if it turns out to be rejected. That is what Amazon's Kindle does when a purchase is made but it gets rejected for some reason.
Amazon will say it is confirmed and that the book can be downloaded in Kindle, but then there's an issue and they only tell you why in an email sent to you.
It's much better then having to keep a window open. This is just a suggestion but I recommend you try to make a system that works without the window having to stay open for any longer than 5 seconds.
Great comment, I am with you and will raise it in the next meeting. we have discussed this issue before, and i will look at taking on board what you are suggesting here.
Ah okay.
If you can create a forum on @tokenbb for @threespeak, even if I am the only user, it will probably help you organise the feedback you receive.
As important as this issue is (the long processing time for payments), the other issue I raised about users being redirected away from the watch page of the video they are watching when they sign in is even MORE important and is actually imperative to fix, since your content producers are probably not getting all of the upvotes they deserve.
I stopped trying to upvote @threespeak videos because of that a long time ago, and some of the new users from @atheistrepublic, if they onboard some of their members, might experience the same thing.