andydaniels15 (25)in #itsm • 7 years agoITSM Survey reveals 82% of ITSM professionals believe IT jobs will get harderAs an ITSM professional focused on consistently providing quality service, it‘s easy for certain things to slip your mind. For example, have you ever thought that recent…andydaniels15 (25)in #itsm • 7 years agoITSM analytics crash course: 7 reports that can help you connect the dots in your IT supportWebinar on August 24, 2017 Session 1: 10:30am - 11:30am BST | Session 2: 10:30am - 11:30am PDT Register here : Find answers to all your burning IT questions, such…andydaniels15 (25)in #helpdesk • 8 years agoFree Webinar: Turn your service desk into a hub of innovationMany businesses fail to recognize that their service desks provide great opportunities for innovation and business transformation. In this webinar, we'll show by example how you…