introspection we have to start with humility. this process is usually done mindfully. we realize that we do not escape from the mistake or error. for example, we we have the weakness hear effective, learn to be a good listener. usually people arrogant do not want to do the self-evaluation as always feel right. consequences arising is not have the development. attitude most pronounced / dominant is to blame others, the situation or even blame the Lord of failure. 
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