I don't know what problem you're facing. The procedure is very simple and straightforward. I'd suggest you to wait to increase your reputation to at least 40 as you are very close to it. However, you can always contact me if I could be of any help in making claim of your free byteballs.
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Osea no se hacer ningun procedimiento amigo, eso es lo que le quiero decir
अच्छा! लेकिन आपको कोई दिक्कत आ रही हो तो आप नि:संकोच उसकी यहाँ चर्चा कर सकते हैं।
धन्यवाद!