Jeff, you remind me of my leader (I had been in a Day Trading Room for over two years) who constantly mentored us and sometimes was harsh but everything was to make us smarter, patient and more careful. Some people don't understand the work you are doing. They want to get rich fast, they always complain, they are impatient and that's why they lose money. There is, certainly, a lot of people who appreciate your hard work and the team work so keep doing the great job.