RE: My worst flight experience - American Airlines assigned much smaller plane to the flight from Charlotte to Roanoke compared to tickets sold

[donkeypong]

Really sorry to hear about this and thank you for posting your story. I think we should all post consumer experiences and complaints and questions on Steemit, and tag them with the company's name as you have, then contact them to tell them to come on Steemit to respond. Hope the rest of your trip goes better.