@intrepidsurfer - Nevermind! Got my question answered. I reached out to the volunteers on the help channel in steemchat, and the steemwitness, darko, helped break it down for me in a helpful way. Steemit is a private company that owns and develops the Steem blockchain. They own it, but they don't run it as it's run by the users. Being open source, any developer can participate and fix bugs and make improvements which are merged by Steemit's team. As for "user feedback," that channel seems mainly to be the #help channel on SteemChat plus an email address. And the witnesses are developers who host the blockchain nodes, and the users can vote for these people. Whew.. got it ... although it's privately owned, it is, indeed, mostly influenced by the users. Thanks for engaging :)
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