Very thorough post alex. thanks. it seems the moral of the story is there are no guarantees and do your own research. I was wondering if the whale services were a slam dunk. It seems not so much. Worth learning more at least.
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Thank you @bigfatmyths! And yes, that's really it. People who blindly buy without doing the appropriate research sort of deserve what they get. We all make mistakes, and there really are no guarantees. Even people who do the research can still get it wrong, so why place the odds even further against yourself by not learning all you can! :)