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Might I ask what broker your using? Are you not going about it through a tradition fiat -> currency gateway like Coinbase?

I am using Btc direct as my broker . Apparantly their supply of etherneum is depleted . It's is a trust worth broker ,I have ordered many times in the past and it workes out pretty perfectly . I think it's has to do with the cryptocurrency frenzy .It's become big hype around here.or the why my coins arrived late is the :
The ethereum network is getting jammed up because people are rushing to buy cartoon cats on its blockchain