It unbelievable how much power paypal can have over your account. Like, on ebay, I've heard stories of people buying something, and then while the item is still in shipping, the buyer files a complaint saying that the product never came. Paypal, in their infinite wisdom will, without actually investigating the complaint, just pull the money from the seller's account. So basically, the buyers can screw sellers as much as they want.
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on ebay you can only file a complaint after the estimated shipping date is over, so the lesson is add 3-4 days onto how long you think it will take to ship and then you wont get screwed over