Funds recovery doesn´t look too good for you and the other claimants.
I´d still expect you to get your funds but it might take time.
Wex has probably prioritized keeping their new exchange going and their investors happy rather than to cater to a few of their customers.
I hope your tactic of social media pressure has a desired effect.
It has been over 4 months and we all answered everything they wanted. No reason why they can't unlock our account.