Poloniex has very bad support service .Poloniex do not solve my ticket for 1 months and they don't respond. So its better to withdraw you crypto for now because you cryptocurrency could stuck for long due to change in management. Thanks for alert @transisto
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Their customer service does suck!
When I open your profil then I read this "This is a funny account of mark zuckerberg" I can't stop laugh
LoL