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RE: Coinbase account hacked? Why two-factor authentication methods are not created equal.

in #bitcoin7 years ago (edited)

Saw your reply here, Ace-One, and thought perhaps you could give me some advice? I am trying to remove Authy Chrome extension (desktop) and replace with another authenticator on the same Win7-64 desktop. I set this up for Coinbase account from which I have transferred USD and crypto into GDAX.

Should be simple, eh?

Well, after I enter the master password in Authy Chrome extension, the extension hangs in search mode for the password. I enabled/disabled to no avail.

Authy has suggested that I do a reset. I'm told that will remove the token from my OS. Note that I do not have multi-device enabled for Authy.

I'm concerned that I will not be able to access my account if I do an Authy Extension reset.

Suggestions?