You are viewing a single comment's thread from:

RE: Bits and Pieces - Raise your hands if you left Poloniex

in #bitsandpieces7 years ago

I think these web site based crypto companies need to have humans dealing with problems so that they don't leave people hanging. Word of mouth can make or break a company. It's just bad business sense what they did.

It's easier to keep a customer than to get one back.

Sort:  

Having that human on the other side is very important! Word of mouth is extremely important and people far too often dismiss this!