Hi bleujay, i have not gone aboit claiming my own freeros yet so i cannot comment if this is a common issue but i will try and go through the motions in the next 24 hours and see if i have the same problem.
@stan and @michaelx would be good resources and i will reach out to them personally if it is a common issue or i need some assistance that i can share with you
Thank you for your reply @steempower.
Appreciate the information........very kind of you.
Cheers.