I downloaded your program to update my tokens. I sent them from meta mask as that's where I purchased them from during the ICO. However I have followed the instructions on your site under wallet info and my tokens are not being sent to my ether wallet? is that because I didn't purchase them from myetherwallet? Plus the upgrading process is done on a downloaded wallet. How does the website know what tokens I own when it gives me instructions to send to myetherwaller v3 tokens?
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This is how it is done.