I am still pissed at poloniex. I pasted the memo into the wrong field and watched 99 steem tokens disapear. That was more than half a year ago. Customer service assured me they could locate the wayward deposit. and I am still waiting. switched to bittrex because of that. but, you are right. attention to detail is a big deal. I caused the error, and now I am still 99 steem down.
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