They've been dodging the question forever @vogeltron1, but they finally said they'd adopt it.... in 2018...
If they did adopt Segwit wallets, their customers could pay much smaller fees and it would help the Bitcoin network, but not by a huge amount. We need massive Segwit adoption plus Lightning Network release for a total fix.
@mooncryption I agree with you about the mass adoption. But when some of the largest exchanges haven't adopted yet, its a joke. I read that Bitpay will finally be getting Segwit Wallets as well in 2018. Hopefully it starts happening soon. The Lightening Network and all the other cool stuff is waiting for that to happen.
At this point I believe exchanges that are tending towards the BCH side are resisting towards SegWit.
Notice how Coinbase, which recently added BCH, is resistant towards Segwit. Bitpay, which was a supporter of the 2X fork and is planning to add BCH, is resistant towards Segwit.
Meanwhile, exchanges like Bitstamp who are heavily invested in the original Bitcoin add Segwit almost instantly (Bitstamp added months ago).
Bitcoin is becoming only for the wealthy..... Or it's a dinosaur.