Welcome from HF20 @chbartist. Thanks for this post as it concerns the BASICS OF NEGOTIATION without which no meaningful success can be achieved in Life.
Yes! , What Not To Say Could be More Important than What To Say . But if we are to be more Conscious with much of "What Not To Say" , HOW DO WE SAY THAT WHICH MUST BE COMMUNICATED??
I opined , it should be HOW to say that Which Must Be Said to engender the Desired to ALL PARTY!!
Happy New October to All Steemians, including YOU ,who is Reading ME Now!!!
Happy New October friend! Success!