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RE: Serious Computer Problems - Not Sure What To Do

in #blog7 years ago (edited)

This is a software and not a hardware issue, so you don't really need a new notebook. More than likely you have software installed that worked ok with W7 that doesn't agree with Windows 10. This could be a driver issue (like an older version of Intel RST) or an application that loads on startup (often supplied by you PC manufacturer). Unfortunately I don't have enough information to give specific advice, but would recommend the following generic solutions.

  • Download and install CCleaner (by Piriform)
  • Using CCleaner
    • Perform a cleanup (Specifically of system temporary files). If you are thinking of going back to W7, make sure you untick the "Previous windows versions" option from the list.
    • Click on "Tools" button in left hand column and select "Startup"
    • Select all items under the "Windows" tab, then click on the "Disable" button (no, NOT delete ! We'll want to start turning these back on again after restarting)
    • Restart notebook. If the problem is no longer evident, go back into CCleaner and start to enable (a couple at a time) startup items we disabled in the previous step. Restart again. If the problem comes back, you'll be able to figure out which program was causing it
  • Check notebook manufacturer support site for updated software and drivers for W10
  • Reinstall / perform repair on Skype and Pamela for Skype

Good luck ! Reach out if you need more advice.