Made In America by Sam Walton: Blackmans Book Report

Pg 154 "If you take someone who lacks the experience and the know-how but has the real desire and the willingness to work his tail off to get the job done, he'll make up for what he lacks,

Pg 162 "No matter how you slice it in the retail business, payroll is one of the most important parts of overhead, and overhead is one of the most crucial things you have to fight to maintain your profit margin.

Pg 166 "But historically, as unions have developed in this country, they have mostly just been divisive.

Pg 204 " We'd play shopping-cart bingo; where each shopping cart has a number, and if your number is called you get a discount on whatever you have in the cart.

Pg 226 "Of all the notions i've heard about Wal-Mart, none has ever baffled me more than this idea that we are somehow the enemy of small-town America.

Pg 234 "We don't have and problem with the idea of paying a middleman a commission on a sale, if his services add value to the purchasing process by making it more efficient.

Pg 285 "A computer can tell you down to the dime what you've sold. But it can never tell you how much you could have sold.

Pg 295"Never have more than four layers from the chairman of the board to the lowest level in the company.

Pg 317 "You can't just keep doing what works one time, because everything around you is always changing. To succeed, you have to stay in front of that change.

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