We need to be creative about ways to interact with our customers and for ways that they may interact with us.
Here are a few suggestions to get the grey cells working:
- Polls - these allow customers to give feedback or interact in other ways, Having polls about new products or offerings can help customers develop a sense of ownership as they feel involved in the process.
- Tours - in person or virtual give customers a sense of greater involvement or belonging.
- Contests - these can be very creatively designed.
- Sponsored events - allow customers to interact on a more social level.
- Feedback on product testing - Makes customers feel they are part of the journey.
- Points systems or loyalty programs - these can also be gamified.
- Customer feedback or review portals - even negative feedback can be constructive if acted upon.
- Dialog via social media or other avenues - give your customers a voice and let them interact with the voice of your business
- Webinars - great for all sorts of messaging and interactions.
These are just a few ways we can engage and be engaged with. Trying them out will quickly show what works and is most effective and what needs more work or adjustment.
Great tips..There are only 2 things that separate one company from another - Marketing & Trust.
So true. And those things go together. The most important think marketing can do is earn the customers’ trust.
These are good suggestions about how to engage the customers. these are really nice advice to flourish the business. thanks for sharing.
Nice one @sme. I want to see more from you.
I saw this before my caffeine and I thought it said "Some ways to enrage our customers" and clicked on it right away. ;)
amazing business story post my steemit friend wish you good luk thank you
I like your post
this paper is very interesting
it is very useful
@sme thats a very nice way to get started, in doing small business, customer relationship is essential and very key to the business even more than profit, and when u hv a follow through with customer, they tend to want to come back and even introduce more persons, so @jedhen believes in creating trust in SME
#sme
#jedhen
thank you for all the suggestions. this is very good. I'm about to start one soon and for sure this will help me.
A great post. But a situation where its hard to get customer feedback what way can you suggest to get this
All the points you mention re all absolutely valid. To have a successful business empire, i would advise anyone to stick to this rudiments mention on this article. This define every aspect of business endeavour. I must say i take your words as am also an aspiring entrepreneur. Thanks very much, bravo.
CreatingUseful Contents also helps
apart from all these
These are some nice ways to get start engage costumer.
Thanks for sharing get some tips.n..
Thanks for sharing
I love your publication, the suggestions are very good.
I would add to your list the creation of a code of conduct for the organization, that is, it would establish the way in which the company will react in certain cases, so that customers know what to expect at a certain time.
Create value for the organization.
You won a frequent follower, greetings.
Nice one
I'm an indie author and my customers are... readers.
I engage with them by running contests. For the launch of my last book I offered readers a free Kindle and also $50 of Amazon vouchers and my book. This was a great way of growing my email list, promoting the book and rewarding readers.
If you're running a contest I recommend using the WordPress plugin Kingsumo giveaways. I also suggest picking a giveaway that's relevant to your product or service. In other words, don't just give away a iPad.
When I'm not launching books, I try to respond to every email I get from customers or readers. I could outsource this but that strikes me as defeating the point of finding out what readers want and who they are.
Nice post @sme
sorce, google image
one thing that has actually kept me sailing is my ability to at some point put some jokes in the middle of my discussion as to bring back customer"s mind back to the topic as my services is based on talking, find how to make them smile but dont overdraw it.
Thanks for this great post. I’ve been looking for ideas to interact more with my customers. I’m in the midst of starting a candle business. Contests, point systems, and polls would be a great way for an online business to interact with my customers.