Cary Water Damage Restoration Frequently Asked Questions and Answers

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Our goal in the Water Damage Restoration Group is to be the go-to company for numerous water damage-based situations for homeowners and building owners in the United States. No matter what goes on, or how bad the damage may be, you give us a call and we will send our best professionals to assist with your problems right away. We are here to minister to you and others who have made great investments in your home, and to make certain you receive the best quality of assistance possible when it comes to repairing water-based damage. We treat our customers seriously, and strive to create the best quality of service to clients like you.

𝐂𝐚𝐫𝐲 𝐖𝐚𝐭𝐞𝐫 𝐃𝐚𝐦𝐚𝐠𝐞 𝐑𝐞𝐬𝐭𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐀𝐬𝐤𝐞𝐝 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐀𝐧𝐬𝐰𝐞𝐫𝐬

𝑾𝒉𝒂𝒕 𝒊𝒔 𝑾𝒂𝒕𝒆𝒓 𝑫𝒂𝒎𝒂𝒈𝒆 𝑹𝒆𝒔𝒕𝒐𝒓𝒂𝒕𝒊𝒐𝒏?

Water damage restoration deals with water damage scenarios where first responders are sent to assess the scope of the scene, applying suitable fix actions based on the level of breakage. Water damage is based on three different categories ranging from 1 to 3, with Category 3 being the most severe. The Cary Water Damage Restoration Group understands all three categories of disrepair for both building owners and homeowners.

Some of the most garden variety water damage scenarios experienced by both homeowners and building owners fall into these categories:

● 𝑆𝑡𝑜𝑟𝑚 𝑎𝑛𝑑 𝑓𝑙𝑜𝑜𝑑𝑖𝑛𝑔 𝑑𝑎𝑚𝑎𝑔𝑒
● 𝐻𝑢𝑟𝑟𝑖𝑐𝑎𝑛𝑒𝑠 𝑎𝑛𝑑 𝑡𝑟𝑜𝑝𝑖𝑐𝑎𝑙 𝑠𝑡𝑜𝑟𝑚𝑠
● 𝐹𝑖𝑟𝑒𝑓𝑖𝑔ℎ𝑡𝑖𝑛𝑔 𝑒𝑓𝑓𝑜𝑟𝑡𝑠
● 𝑇ℎ𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑜𝑟𝑚𝑠 𝑎𝑛𝑑 𝑡𝑜𝑟𝑛𝑎𝑑𝑜𝑒𝑠
● 𝑇𝑜𝑖𝑙𝑒𝑡𝑠, 𝑠𝑖𝑛𝑘𝑠 𝑎𝑛𝑑 𝑏𝑎𝑡ℎ𝑡𝑢𝑏𝑠 𝑡ℎ𝑎𝑡 𝑎𝑟𝑒 𝑜𝑣𝑒𝑟𝑓𝑙𝑜𝑤𝑖𝑛𝑔
● 𝐵𝑎𝑠𝑒𝑚𝑒𝑛𝑡𝑠 𝑡ℎ𝑎𝑡 ℎ𝑎𝑣𝑒 𝑓𝑙𝑜𝑜𝑑𝑒𝑑
● 𝐿𝑒𝑎𝑘𝑖𝑛𝑔 𝑓𝑟𝑜𝑚 𝑎𝑝𝑝𝑙𝑖𝑎𝑛𝑐𝑒𝑠, 𝑠𝑢𝑐ℎ 𝑎𝑠 𝑝𝑙𝑢𝑚𝑏𝑖𝑛𝑔, 𝑤𝑎𝑡𝑒𝑟 ℎ𝑒𝑎𝑡𝑒𝑟𝑠, 𝑒𝑡𝑐.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐚 𝐖𝐚𝐭𝐞𝐫 𝐑𝐞𝐬𝐭𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐂𝐨𝐦𝐩𝐚𝐧𝐲?

Water damage restoration companies are first responders to places that have been affected by sewage backup, fire and flooding, water damage, water removal and extraction, and other major events. Restoration companies work exclusively on cleaning up damages incurred and to reinforce the home and its contents from any further damage.

𝐈𝐬 𝐖𝐚𝐭𝐞𝐫 𝐃𝐚𝐦𝐚𝐠𝐞 𝐂𝐨𝐯𝐞𝐫𝐞𝐝 𝐛𝐲 𝐇𝐨𝐦𝐞𝐨𝐰𝐧𝐞𝐫𝐬 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞?

Homeowners insurance may cover water damage, but it is contingent on how the harm occurred. While homeowners insurance doesn’t cover damages caused by non-existent maintenance, they may help cover damage if the leaking occurs to be accidental and sudden. Case examples are sudden leakage when water heater ruptures or a pipe bursts from an upstairs floor and saturates the ceiling below it.

𝐈𝐬 𝐚 𝐁𝐫𝐨𝐤𝐞𝐧 𝐏𝐢𝐩𝐞 𝐂𝐨𝐯𝐞𝐫𝐞𝐝 𝐛𝐲 𝐇𝐨𝐦𝐞𝐨𝐰𝐧𝐞𝐫𝐬 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞?

The broken pipe itself would not be restored but the water damage caused by the
broken pipe. Again, it is based on the scope of the damage when the water had begun leaking from the broken pipe.

𝐈𝐬 𝐚 𝐖𝐚𝐭𝐞𝐫 𝐋𝐞𝐚𝐤 𝐂𝐨𝐯𝐞𝐫𝐞𝐝 𝐛𝐲 𝐇𝐨𝐦𝐞𝐨𝐰𝐧𝐞𝐫𝐬 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞?

Home insurance policies cover plumbing leaks that are sudden and accidental. The spills that happen are usually abrupt juxtaposed with water that trickles from the pipes in the span of months or years. Roof leaks, plumbing issues, busted pipes, and faulty pump sumps could all qualify depending on the home policy.

𝐇𝐨𝐰 𝐌𝐮𝐜𝐡 𝐃𝐨𝐞𝐬 𝐢𝐭 𝐂𝐨𝐬𝐭 𝐟𝐨𝐫 𝐖𝐚𝐭𝐞𝐫 𝐃𝐚𝐦𝐚𝐠𝐞 𝐑𝐞𝐬𝐭𝐨𝐫𝐚𝐭𝐢𝐨𝐧?

Tidying up water damage can cost between $2,700 on average, but in the most awful of cases can go as high as $7,500. Costs can even go higher than that depending on the origin of the water, how much water has flooded a space, and the scope of the damage from the water. While it is important to think about damage water has on parts like drywall and carpeting, it can easily worsen to:

● 𝑀𝑜𝑙𝑑 𝑔𝑟𝑜𝑤𝑡ℎ 𝑜𝑟 𝑚𝑖𝑙𝑑𝑒𝑤 𝑜𝑛 𝑠𝑜𝑓𝑡 𝑎𝑛𝑑 ℎ𝑎𝑟𝑑 𝑠𝑢𝑟𝑓𝑎𝑐𝑒𝑠.
● 𝑅𝑜𝑡𝑡𝑖𝑛𝑔 𝑎𝑛𝑑 𝑠𝑜𝑓𝑡𝑒𝑛𝑖𝑛𝑔 𝑜𝑓 𝑜𝑟𝑔𝑎𝑛𝑖𝑐 𝑚𝑎𝑡𝑒𝑟𝑖𝑎𝑙𝑠 𝑠𝑢𝑐ℎ 𝑎𝑠 𝑤𝑜𝑜𝑑.
● 𝑆𝑚𝑒𝑙𝑙𝑦 𝑜𝑑𝑜𝑟𝑠 𝑓𝑟𝑜𝑚 𝑚𝑖𝑙𝑑𝑒𝑤, 𝑚𝑜𝑙𝑑 𝑎𝑛𝑑 𝑜𝑡ℎ𝑒𝑟 𝑏𝑎𝑐𝑡𝑒𝑟𝑖𝑎.
● 𝐹𝑖𝑟𝑒𝑠 𝑐𝑎𝑢𝑠𝑒𝑑 𝑏𝑦 𝑐𝑜𝑛𝑡𝑎𝑐𝑡 𝑤𝑖𝑡ℎ 𝑒𝑙𝑒𝑐𝑡𝑟𝑖𝑐𝑎𝑙 𝑠𝑜𝑢𝑟𝑐𝑒𝑠 𝑠𝑢𝑐ℎ 𝑎𝑠 𝑜𝑢𝑡𝑙𝑒𝑡𝑠.
● 𝑆𝑡𝑎𝑖𝑛𝑠 𝑓𝑟𝑜𝑚 𝑝𝑎𝑟𝑡𝑖𝑐𝑙𝑒𝑠 𝑜𝑟 𝑚𝑖𝑛𝑒𝑟𝑎𝑙𝑠 𝑖𝑛 𝑡ℎ𝑒 𝑤𝑎𝑡𝑒𝑟 𝑠𝑒𝑒𝑝𝑖𝑛𝑔 𝑖𝑛𝑡𝑜 𝑚𝑎𝑡𝑒𝑟𝑖𝑎𝑙𝑠 𝑡ℎ𝑎𝑡 𝑎𝑟𝑒 𝑝𝑜𝑟𝑜𝑢𝑠 𝑠𝑢𝑐ℎ 𝑎𝑠 𝑠𝑡𝑜𝑛𝑒 𝑜𝑟 𝑤𝑜𝑜𝑑.
● 𝐵𝑎𝑐𝑡𝑒𝑟𝑖𝑎𝑙 𝑠𝑝𝑟𝑒𝑎𝑑𝑖𝑛𝑔 𝑜𝑟 𝑑𝑖𝑠𝑒𝑎𝑠𝑒𝑑 𝑤𝑎𝑡𝑒𝑟 𝑓𝑟𝑜𝑚 𝑠𝑒𝑤𝑒𝑟𝑠 𝑎𝑛𝑑 𝑜𝑡ℎ𝑒𝑟 𝑠𝑖𝑚𝑖𝑙𝑎𝑟 𝑠𝑜𝑢𝑟𝑐𝑒𝑠.

𝐂𝐚𝐧 𝐲𝐨𝐮 𝐒𝐚𝐯𝐞 𝐃𝐫𝐲 𝐖𝐞𝐭 𝐖𝐚𝐥𝐥?

Depending on the category of water damage the drywall has been exposed to, and the level of wetness, it may be likely to save it from reaching crucial damage. In cases like these, speed is absolutely essential to make certain the drywall is fixed. Although drywall are mostly sturdy, if it’s been exposed to water too long damage can happen.

To look for wetness, use either a non-penetrating moisture meter or use a screwdriver to poke holes while removing baseboards. If the drywall is soft, it usually indicates wetness. If the drywall is wet, you’ll need to check the interior of the wall by using a penetrating moisture meter or creating a sizable hole in order to look for moisture on the studs.

𝐇𝐨𝐰 𝐋𝐨𝐧𝐠 𝐃𝐨𝐞𝐬 𝐢𝐭 𝐓𝐚𝐤𝐞 𝐭𝐨 𝐅𝐢𝐱 𝐚 𝐁𝐫𝐨𝐤𝐞𝐧 𝐖𝐚𝐭𝐞𝐫 𝐏𝐢𝐩𝐞?

Water pipes can be repaired within 24 hours, as long as there are no further issues. Average repair time for water lines can range between 4 to 6 hours. Again, these are regular estimates as the extent of the damage would need to be determined before a more concrete amount of time can be given.

𝐇𝐨𝐰 𝐌𝐮𝐜𝐡 𝐃𝐨𝐞𝐬 𝐢𝐭 𝐂𝐨𝐬𝐭 𝐭𝐨 𝐑𝐞𝐩𝐚𝐢𝐫 𝐚 𝐅𝐥𝐨𝐨𝐝𝐞𝐝 𝐇𝐨𝐮𝐬𝐞?

Depending on how flooded the house is, at 9-12 inches repairs would cost around $18,930. If the flood moves above 18 inches, the estimate would be $26,285. These are regular estimates, as water damage restoration is based on several factors. They consist of the scope of the damage, water type, components affected and the scale of the area affected.
In addition, there are also other items of concern.

Small area water damage from a roof that’s leaking can cost up to $100-$300 in order to patch it. If you utilize do-it-yourself materials, it can be between $30 to $50, and does not consider the cost of repainting ceilings and repairing the rooftop.

Basements that are flooded can cost from $500 to $10,000 or more. The cost varies due to water type, the size of the basement, and the depth of the water flood. It also utilize where the fixture is located in the house itself. Costs when it comes to cleaning up a broken washing machine, air conditioner, or water heater averages around $5,000.

Water damage may be taken care of by insurance; flood insurance covers damage caused by natural disasters. Homeowners insurance does not cover floods, but may cover damage by minor disasters, such a damaged water pipe spewing water or hailstorm.

𝑊ℎ𝑎𝑡 𝑖𝑠 𝐶𝑎𝑡𝑒𝑔𝑜𝑟𝑦 2 𝑊𝑎𝑡𝑒𝑟 𝐷𝑎𝑚𝑎𝑔𝑒?
Water damage that is incurred from sources that contain biological, chemical or physical imperfection. Usually known as Grey Water, Category 2 water damage can pose major health risks. Toilet bowls with urine (no feces), water discharge from dishwashers/washing machines, and failures of sump pumps are examples of Category two water losses. Please keep in mind that these are general cases, and that all cases are dependent on the environment in which the damage occurred.

𝑊ℎ𝑎𝑡 𝑖𝑠 𝐶𝑎𝑡𝑒𝑔𝑜𝑟𝑦 3 𝑊𝑎𝑡𝑒𝑟 𝐷𝑎𝑚𝑎𝑔𝑒?
Grossly unsanitary water, also basic as ‘black water’. This form of water damage contains hazardous biological agents including bacteria, pesticides and fungi. Water sources that are in this category are sewage, seawater, ground surface water, standing water, and rising water from rivers or streams. Category 2 water damage can escalate into Category 3 if the damage is not promptly handled.

𝑊ℎ𝑎𝑡 𝑖𝑠 𝐶𝑎𝑡𝑒𝑔𝑜𝑟𝑦 5 𝑊𝑎𝑡𝑒𝑟 𝐷𝑎𝑚𝑎𝑔𝑒?
As of publication, there is no Category 5 water damage.

𝐻𝑜𝑤 𝐿𝑜𝑛𝑔 𝐷𝑜𝑒𝑠 𝑖𝑡 𝑇𝑎𝑘𝑒 𝑀𝑜𝑙𝑑 𝑡𝑜 𝐺𝑟𝑜𝑤 𝑜𝑛 𝐷𝑟𝑦𝑤𝑎𝑙𝑙?
The normal time required for mold colonies to spread would be 24-48 hours, which is the bare minimum amount of time required for responders to act. An examination would need to be made if the drywall needs to be replaced or repaired. This occurs with an on-site visit of the home or building, with a test following that.

If the drywall looks moderately loose, it can be tightened to the studs in order to buy extra time. It will need to be screwed to the correct areas first before proceeding to the broken ones. Professionals can be contacted to replace the destroyed areas by cutting it out and replacing it. Remedial fix actions include repairing the source of the water damage, the application of seal and primer, or spray on alcohol or bleach on the affected areas.

𝐖𝐡𝐚𝐭 𝐝𝐨 𝐘𝐨𝐮 𝐝𝐨 𝐖𝐡𝐞𝐧 𝐚 𝐖𝐚𝐭𝐞𝐫 𝐌𝐚𝐢𝐧 𝐁𝐫𝐞𝐚𝐤𝐬?

Water main breaks usually occurs when pipes suffer external corrosion due to a bunch of factors. Depending on the weather outside of your home, they can get worse during the most inclement weather conditions. Cold weather can cause water main breaks due to either frost perforates five or six feet deep into the ground. It is also important to consider the snow cover, as snow serves as a form of insulation for the ground.

Please bear in mind that regularly moldy materials would need to be removed by professionals as spores can spread through the entire home or building if they are not taken out properly.

While water holes occur during winter, it can also happen during hot dry summers where the earth is very dry, or during a very soggy summer. Water main breaks are ordinarily the most severe during winter months, since it is more strenuous to drain water due to frozen catch basins, along with street flooding and freezing affecting traffic. In the occurrence a water main breaks, please contact us for consultation.

𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐑𝐞𝐦𝐚𝐫𝐤𝐬 𝐨𝐧 𝐂𝐚𝐫𝐲 𝐖𝐚𝐭𝐞𝐫 𝐃𝐚𝐦𝐚𝐠𝐞

If you have any further questions in regards to water damage, or if you suspect that your house or building has experienced water damage for more than 24 hours, please give a call or submit a consultation form to the Water Damage Restoration Group so that we can look into your case.

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