By having all orders on the blockchain they most likely need to reverse the order or block the second one. 2 friends had the same problem in the past and they just solved but waiting one week and checking the app after 7 days... when that happened?
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I've waited over two weeks for a reply and others are saying they've waited months with no reply. It was good before this, but just be careful and NEVER reverse or stop a payment. You may lose access to your money.
That's bad man! good that you are alarming people so they know that it can happen. I hope CoinBase will take action and fix the problem as soon as possible!