From my observations, what seems to have happened is there have been periods of a surge in usage, and during those times everyone's available bandwidth drops sharply. So one minute @wizardzap would seem to be in great shape, then the next minute it's in negative bandwidth territory. After waiting for a little while, everything seems to return to normal. I think I suggested this to another player, and maybe it's worth putting as part of an announcement/instruction for every stage -- that it be recommended that players check https://steemd.com/@wizardzap to see how it's doing on bandwidth before they start entering commands.
And just so you know what's going on with @castleberry on this stage... he pickpocketed the key from the ogre, then the grub came from looting the first Gobbo he killed off.
Also, @doctorcrypto made a 1 SBD payment to @wizardzap. Theoretically speaking that's enough to cover all future !ibtluckydip purchases through at least the end of IBT#21. It's up to you to decide if you want to maintain and track a credit balance for @doctorcrypto yourself. The more immediate question at hand is that he now reached level 1 and made that big payment -- do you want to just give him his +2 permanent item?