It's good that they're doing that, because some people are planning a class action suit against them. In any case, it keeps the customers happy! And as for this being a "technical error" -- the problem was much bigger than the exchange itself, and it's good they got a reality check; maybe this would help them scale and grow better! Remember cryptocurrency is still in its infancy, so there will be a lot of "unknowns" and "voids" that we'll enter. It's how we get out of them and scale, is what matters most!
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