ok, lets take it frm the start. Did you order from the order module on website?, what is your order ID if you have received an e-mail? what is the amount you sent? the approx time you sent and I can check for you, also could be good to know the account name on OpenLedger. Tell me this and we can get this straghtened out. openledger-wallet is the hot wallet where the currencies go through in order to reach its destination, so nothing wrong in seeing that account name in this process. Tell me in e-mail [email protected] if you like
The BlockPay token will be automatically distributed at the end of phase 3 to your OpenLedger account.
The BTC on the ico.openledger account have been moved to the cold storage for security reasons. You find the address on www.blockpay.ch at the ICO page.
ok, lets take it frm the start. Did you order from the order module on website?, what is your order ID if you have received an e-mail? what is the amount you sent? the approx time you sent and I can check for you, also could be good to know the account name on OpenLedger. Tell me this and we can get this straghtened out. openledger-wallet is the hot wallet where the currencies go through in order to reach its destination, so nothing wrong in seeing that account name in this process. Tell me in e-mail [email protected] if you like
Hi Sebastian, please send a mail to [email protected] for support.
The BlockPay token will be automatically distributed at the end of phase 3 to your OpenLedger account.
The BTC on the ico.openledger account have been moved to the cold storage for security reasons. You find the address on www.blockpay.ch at the ICO page.