Nice summary of your experiences. Thanks for sharing, I have joined the KuCoin just recently too, so here is what I can say:
The whole project including dicidends, looks very attractive. Also there is that buzz in crypto community about Kucoin, So I have joined it to see myself. The registration was easy and fast. However I have uploaded my documents, and it has been 5 days, since then, and still I have no confirmation about my docs. The team said, they will look at my account once again... Im still waiting.
I have contacted the staff (support team), for few reasons: to see how fast they reply, asked about dividends not credited into my account, and about my docs. So the reply was fast, but I have to say that I agree with you, that I have read the reply few times in order to understand it, because clearly the member who replied was not speaking native English. Anyways I have nothing against it, we all learning.
In 5 days being registered, I have not received the dividends even once so far.... . Ofc I have only 8 KuCoin shares, but still. I thought to get those daily dividends would be a must....
My next step will be: I will keep exploring what other forums, and comments are saying about the KuCoin, as I was planing to invest more money into this project, ... I am keeping it on hold for now. Until the team clarifies what is going on, if there are any issues, etc.
Yes, ansisltd I agree! The concept behind KuCoin is a great idea. I was also thinking of waiting a bit longer to see if there would be any legitimate responses from KuCoin. However, as I researched further I found that this problem has been lingering since mid January with no explanation from KuCoin. This is too long and is a flashing red light. If in the future KuKoin manage to sort things out, I could always return if I so choose. I am a business owner and am well aware of the fact that a business owner who cares about his business communicates. The fact that a core problem is left unattended for over a month is speaking rather clearly... in their absence of communication. I hope it works out for you. Let me know what transpires.