Well done Bittrex I hope one of your team member read my article. Now how about those unresolved support tickets? I wonder how many people are losing money to unresolved issues. If any of you know how to solve this problem please add a comment down below to help us all PLEASE!!!!
Bittrex made some big changes to its term at the end of 2016. But they never sent any notice since then so if you joined lets say in August you did not know about their new policies.Any user who did not adhere to the new Know Your Customer (KYC) policy would still be able to use Bittrex, but they would not be able to move money off the platform. These users will have a BTC withdrawal limit of 0 until documents are submitted to the company. The change has proven confusing to a lot of people.
Users who have verified their accounts still have some other limits to take into account. Most of these changes have been active since October 2016, but it is worth reiterating them. Basic accounts have a 3 BTC withdrawal limit per day, which is a solid amount. Users who have an enhanced account can move up to 100 BTC per day. Exchanges have to come up with a way to ensure they can successfully verify user identities. Governments all over the world are cracking down on companies in the financial sector which do not adhere to these rules.
Unfortunately, Bittrex may face some backlash for not letting unverified customers withdraw funds yet still give them access to deposit addresses. The company’s policy is there for everyone to read and there is no intention by the company to hide this fact from their users whatsoever. However, a lot of people will be caught by surprise when they find their withdrawal limit is zero. The best way to solve this problem is by verifying your identity accordingly, or using a different exchange which does not impose a zero-BTC limit.
I am struggling with the same thing! Any update on this?
Hi! I am a robot. I just upvoted you! I found similar content that readers might be interested in:
https://themerkle.com/new-and-unverified-bittrex-users-cannot-withdraw-money-from-the-exchange/