Much of it is that there is no standard in video security. Some places allow you to record it and save, but many are on a 24 hour erase cycle. Also up until this past few years video quality was horrible. I think this will change in the future as 1 or 2 cloud service providers will keep it all. An example of this are the 'Red Light' camera's in the USA atm. Almost every city in the usa has these camera's on the entrances to the city. This data is stored in a phoenix, az companies server and can be used by LE from what I hear on the grapevine.
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You're absolutely right - the proprietary nature of modern video cameras and security cameras is an ongoing problem for me. Even when you can find videos, end users are not familiar enough with their particular systemto even include the right video player - so it turns into an intense online search for some video player - any video player - that can actually play the content.