I came across ETN last month and made a few coin purchases. I then moved them from Cryptopia to my ETN wallet and then later on i decided i wanted to keep half of my coins on Cryptopia (just in case i want to day trade them). So i went ahead and sent the coins back to Cryptopia from my ETN wallet, waited a few minutes and then checked my Cryptopia balance....nothing. Alright, i'll wait 30 minutes and check it again ...nothing ...So finally after a few hours of waiting i decided to submit a support ticket on Dec 23, 2017. I included all relevant information about the deposit and sent it off. I then started reading through reddit, their facebook, twitter etc. and found posts like this everywhere;
![2018-01-21_2137[1].png](https://images.hive.blog/768x0/https://steemitimages.com/DQmUvjJ2mvunxLFboqYPGBr75USYorWmTswwD1rEGt9WdAh/2018-01-21_2137%5B1%5D.png)
Source: https://www.reddit.com/r/Cryptopia/
Source: https://www.facebook.com/cryptopiaexchange/posts_to_page/
Source: https://www.cryptopia.co.nz/Forum/Category/1
Honestly, the posts go on forever.
On January 11th, 2018 i finally received a response to my ticket which stated the following;
"It looks like you have a problem with your deposit..."
It is now January 21 (Nearly one month since the deposit has went missing) and they have went silent again. My suggestion to anyone that has coins on Cryptopia is to get out ASAP. Do yourself a favor and stay as far away from this exchange as you possibly can.
Hmmm......didnt happen to me. I have been trading actively in Cryptopia in both deposit and withdrawing of multiple coins. In fact ETN is one of the coins i traded the most last month. Did you put the correct address?
Yes, everything was correct with the deposit. I even contacted electroneum support just to verify the trasaction. I also went over the transaction on the block explorer. ETN support told me that they have the funds in their wallet and it's up to them to move them. It's honestly been a nightmare.
Interesting, I have some PRL that I hold on there, maybe its time to get a wallet on my computer to store it in.
After 30+ days of a missing deposit, i have finally received it today. Just wanted to update you guys.