Actually this is good news for me. Shows the are backlogged and working on it.
I sent some steem to my sbd memo (again)
And its been like 5 days without a response on my support ticket.
Now im not concerned ;)
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My ticket is exactly the same as yours!! Memo error!! Steem to SBD wallet :( GRRRRRRR!
Lol. Atleast i know they will fix it... 3 months later ;)
That will be a Steem party day :))!!