I have a support ticket that is "Being Processed" for 13 days now. I hate the Trollbox but I go in there daily to have a mod "escalate" my ticket. During my Trollbox visits, I watch the endless FUD when the lags and attacks come. Read my editorial on my observations and findings about Poloniex. https://steemit.com/cryptocurrency/@joebitcoin/crypto-at-the-crossroads-poloniex-epic-fail-opinion-editorial
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