I humbly submit that we also subject Coinbase to whatever treatment we decide. I feel like they are almost as messed up. Weeks to get response via support, and often they just auto-close your ticket. Flash crashes liquidating people's Eth at $.13 USD, constant outages, locking out accounts, accidental account deletions...you name it.
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I hear ya, I sort of stayed away from Coinbase for a few reasons.