well you can get the private key from the backup area in JAXX and you can recover your money. If you need to contact me please message me on steemit chat and I can try and help you out. If you're money is in the blockchain its safe and you can recover it.
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Thank you so much. It looks like the block chain transfer failed yesterday. After almost 24 hours, the money get back to my GNT account. Thank you.