It was November 4, 2013... Bitcoin peaked 30 days later
I tried setting up a CoinBase account. For two weeks, I couldn't get it to work. It wasn't good for me to wait so long, but I contacted support on the 18th. The increased sign up volume due to FOMO apparently lead to issues with account verification and 2fa security.
I couldn't get my account verified. I meticulously reported the small amounts they deposited in my account, but their system refused to accept them. Then "Authy", their 2fa software went nuts. So, I contacted CoinBase's support. Some help that was. I asked repeatedly to get verified over the phone, which fell on deaf ears. And they kept confusing the 2fa problem with the bank verfication problem.
Just part of the long chain of crypto curses I've endured
I have many, many stories like this about how SOMETHING got in the way of a great buy in or trade. I've learned to just live with it. But it didn't help today when the Einsteins over at CoinBase contacted me - 3 years, 10 months and 16 days late! Way to pour salt in a wound, jack-wagons!
Entire support thread is shown below
Really, I'm just sharing a bit of history and showing some of the stupidity that was out there for early adopters - and those who weren't able to adopt early due to CoinBase. They may be a major factor in why I'm just a measly dolphin!
Did they replied to you via a snail mail?
Haha... maybe I should do a rant about it?
DOOOO EET NAO PLOS! That'll be really hilarious!
WOW... that puts any customer service horror story I have ever had to shame. You get the dubious honor of Worst Customer Service Story. Your trophy will arrive in four years.
To make matters worse, I tagged them on twitter and those dirt sandwiches gave no response. They suck in general, not just because of the nitwits I was forced to endure...
wow almost 4 years to respond hahahaha these people won the government of my country in ineptitude
At least a stupid company or service doesn't steal and steal and steal like all governments love to do, haha...
That's right, you're right at 10000% Hahahahaha
Ohhhhhh I hate governments... more like parasites XD
politicians want the best just for them nothing more.
A lot of people on #Steemit agree with this. I would say at least 95% :D
That is complete madness.
I complained on twitter, but I think I'll probably get a response four years from now XD
Hahahahaha! I'm sorry about this situation. Couldn't help it but to laugh quite a lot.
Hi @teamsteem! thanks for your support and comment... Yep, it's messed up, isn't it?
There's a purpose for everything that happens in life, but I am not sure why any of this happened the way it did.
:D
Wow... talk about taking the ridiculousness of misfiring automated systems to a Whole. New. Level.
Customer Dis-Service 101.
They were a big factor in crippling my crypto. Totally incompetent. I'm certain they could have verified me manually.
An asking about the service satifaction that kind of seems OUtragious
lol what they were expecting
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Gp
Dog's diapers!!!
Hahhahaha randomness!