It has been shitty, however, during the big uptrend many of the people within my circle of influence were trying to buy and coinbase was having aaaaallll kinds of problems. Not quite as big as the selloff, but still annoying enough to make newbs to the crypto space uncomfortable with the purchase they were trying to make. Which now, there uncertainty with the crypto world is increasing because for people who bought in with problems within the last few months have lost dollar value in their accounts. It doesn't give cryptocurrencies a good rep when there is a huge influx of newbs and you make it difficult for them. Hopefully more reputable companies like Coinbase can get their shit together.
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Yeah you would hope so. I think the real solution is more reputable exchanges. Competition would help regulate fees as well as spread out the volume.