System Upgrade Update
Fellow Binancians,
Due to an unforeseen slowdown in the speed of our data sync, we now estimate for all trading activity to resume at 2018/02/09 4AM (UTC). In the 30 minutes prior to the commencement of trading, users will be able to log-in, deposit, withdraw, cancel orders and use all other account related functions.
We are working hard to complete the upgrade as soon as possible and will announce if completed ahead of schedule. We will also provide regular updates until the upgrade is fully complete.
We sincerely apologize for any inconvenience caused and thank you for your patience. Thank you for your support. Binance Team 2018/02/08 Find us on Telegram: https://t.me/binanceexchange Twitter: https://twitter.com/binance_2017 ──────── Bi-hourly update #1 As it currently stands, data sync is steadily progressing. At this rate, we still stand by our previous estimation of trading activities resuming at 2018/02/09 4 am UTC.
Additionally, the Binance ZenDesk is currently down (this is hosted by Zendesk, not Binance) and they are working to resolve this as soon as possible. ──────── Bi-hourly update #2
Happy to say that we are still on track for trading to recommence on 2018/02/09 4 am UTC.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are still down, however, we are talking with them and they are still working to get them back up as soon as possible. ──────── Bi-hourly update #3
We are still traveling steadily, trading is still estimated to recommence at 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are still down, however, we are talking with them and they are still working to get them back up as soon as possible. ──────── Bi-hourly update #4
The data sync is going well. Estimated time has not changed from 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are not back up yet. Zendesk is working to mitigate any issues with their servers. ──────── Bi-hourly update #5
Data sync still tracking along smoothly. Estimated time for trading to commence remains at 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are unfortunately not back up yet. Zendesk is working to mitigate any issues with their servers. ──────── Bi-hourly update #6
Estimated time for trading to recommence has not changed. We are still looking at 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk is back to functioning regularly. ──────── Bi-Hourly Update #7
Our team is processing three concurrent methods of data recovery to ensure that the data is back online as soon as possible. Method 1: ETA 1-2 hours from now. Method 2: ETA 5 hours from now. Method 3: 9 hours from now. Method 1 is our priority and should finish with no issues. Method 2 and Method 3 are processing as a fail-safe in the event something goes wrong with Method 1. There will be data validation before full functionality is restored, and users will have a short time to modify trades before trading is re-enabled. We will continue to provide updates as more information is available. We appreciate your patience. ──────── Bi-Hourly Update #8
Thankfully, Method 1 of data recovery completed successfully and we are in the process of verifying data integrity and prepping the system for return of exchange operations. Unfortunately, we do not have an exact ETA to provide for this process, but we expect at least another 1-2 hours. We appreciate your patience and we hope to be operating normally again shortly. Keep in mind that we will provide more information regarding a grace period for order modifications before reopening trading. Thank you. ──────── Bi-Hourly Update #9
All of our engines are back online and we are processing data validation for pre-trading at the moment. We hope to have an updated, accurate ETA to provide shortly. Thank you again for your patience; we are in the final stages of preparing the exchange for normal operations. Again, we will have a grace period of at least 30 minutes prior to opening trading in which users will be able to modify their orders. ──────── Bi-Hourly Update #10
Our team has been hard at work preparing the exchange for resumed operations. We will be bringing functionality back online piece-by-piece, and we expect deposits and withdrawals to begin functioning again very soon. Expect an announcement shortly with details regarding trading and the grace period in which users will be able to cancel their open orders. Thank you again for your patience! It has been much appreciated. ──────── If you wish to remain updated on multiple platforms throughout the upgrade, you may follow @cz_binance or @binance_2017 on Twitter.
pdate
Fellow Binancians,
Due to an unforeseen slowdown in the speed of our data sync, we now estimate for all trading activity to resume at 2018/02/09 4AM (UTC). In the 30 minutes prior to the commencement of trading, users will be able to log-in, deposit, withdraw, cancel orders and use all other account related functions.
We are working hard to complete the upgrade as soon as possible and will announce if completed ahead of schedule. We will also provide regular updates until the upgrade is fully complete.
We sincerely apologize for any inconvenience caused and thank you for your patience. Thank you for your support. Binance Team 2018/02/08 Find us on Telegram: https://t.me/binanceexchange Twitter: https://twitter.com/binance_2017 ──────── Bi-hourly update #1 As it currently stands, data sync is steadily progressing. At this rate, we still stand by our previous estimation of trading activities resuming at 2018/02/09 4 am UTC.
Additionally, the Binance ZenDesk is currently down (this is hosted by Zendesk, not Binance) and they are working to resolve this as soon as possible. ──────── Bi-hourly update #2
Happy to say that we are still on track for trading to recommence on 2018/02/09 4 am UTC.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are still down, however, we are talking with them and they are still working to get them back up as soon as possible. ──────── Bi-hourly update #3
We are still traveling steadily, trading is still estimated to recommence at 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are still down, however, we are talking with them and they are still working to get them back up as soon as possible. ──────── Bi-hourly update #4
The data sync is going well. Estimated time has not changed from 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are not back up yet. Zendesk is working to mitigate any issues with their servers. ──────── Bi-hourly update #5
Data sync still tracking along smoothly. Estimated time for trading to commence remains at 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk servers are unfortunately not back up yet. Zendesk is working to mitigate any issues with their servers. ──────── Bi-hourly update #6
Estimated time for trading to recommence has not changed. We are still looking at 4am UTC 2018/02/09. Thank you all for continuing to remain so patient and understanding.
Reminder: We will allow a 30-minute window where users are able to cancel orders prior to trading being opened.
Zendesk is back to functioning regularly. ──────── Bi-Hourly Update #7
Our team is processing three concurrent methods of data recovery to ensure that the data is back online as soon as possible. Method 1: ETA 1-2 hours from now. Method 2: ETA 5 hours from now. Method 3: 9 hours from now. Method 1 is our priority and should finish with no issues. Method 2 and Method 3 are processing as a fail-safe in the event something goes wrong with Method 1. There will be data validation before full functionality is restored, and users will have a short time to modify trades before trading is re-enabled. We will continue to provide updates as more information is available. We appreciate your patience. ──────── Bi-Hourly Update #8
Thankfully, Method 1 of data recovery completed successfully and we are in the process of verifying data integrity and prepping the system for return of exchange operations. Unfortunately, we do not have an exact ETA to provide for this process, but we expect at least another 1-2 hours. We appreciate your patience and we hope to be operating normally again shortly. Keep in mind that we will provide more information regarding a grace period for order modifications before reopening trading. Thank you. ──────── Bi-Hourly Update #9
All of our engines are back online and we are processing data validation for pre-trading at the moment. We hope to have an updated, accurate ETA to provide shortly. Thank you again for your patience; we are in the final stages of preparing the exchange for normal operations. Again, we will have a grace period of at least 30 minutes prior to opening trading in which users will be able to modify their orders. ──────── Bi-Hourly Update #10
Our team has been hard at work preparing the exchange for resumed operations. We will be bringing functionality back online piece-by-piece, and we expect deposits and withdrawals to begin functioning again very soon. Expect an announcement shortly with details regarding trading and the grace period in which users will be able to cancel their open orders. Thank you again for your patience! It has been much appreciated. ──────── If you wish to remain updated on multiple platforms throughout the upgrade, you may follow @cz_binance or @binance_2017 on Twitter.