Sort:  

clear your cache and browser history or use incognito mode on your browser

still not

Our team members would love to assist you on our Discord server.
https://discord.gg/SGqB5y

I had a similar issue, different things work for different people. I cleared cache and my browser history and then logged out and logged back in. This seemed to work for me (Using chrome). If you are still struggling feel free to reach out to DLive's discord for further help!

Had a similar issue yesterday, I restarted my computer and worked fine after that :)