I am sorry to hear about you still experiencing issues and am certain they will be resolved soon. Have you tried asking for help from Obyte helpdesk? We also have a helpdesk on our discord with Obyte department involved and very helpful. I have seen them solve issues for many people so far. They are addressing every person individually and I have no doubt that they will help you too.
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Where do I find obyte helpdesk? I don’t use discord!
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I have just checked their website. It says how support is available on Telegram, Medium, Facebook, Twitter etc. You can contact them in any of those ways and they have an e-mail account [email protected]
I already forgot a little how to exchange on byteball . I tried on chat, entered "to doge" and doge address, but I always get a message An error has happened: "An error encountered during address generation. Please try again later."