I am still having this issue at the 3rd step. I have done all of these things people have listed here. anyone know what else to do?
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I am still having this issue at the 3rd step. I have done all of these things people have listed here. anyone know what else to do?
So I figured out uploading from firefox instead of chrome solved this for some reason
I was trying to upload videos from Safari and had the same problems. I tried everything from resolution, format, codec... always the same problem. Video uploaded, but problem with snap thumbnail. And finally I tried with Chrome, and it uploaded with no problem.