I used to do a lot of shipping via ebay and I found it buggy back then, too.
It's always heartwarming to hear about honest folks returning stuff they received in error. It kind of balances out the cynicism one experiences when buyers (or sellers) try to fleece you! Cheers!
Thanks for your reply @braveboat,
This always seems the case for many websites and applications. Unless they are used frequently, things like overall QoS (quality of service) are unnoticeable. Yeah, I was pretty relieved at the goodwill of others. It really is one of the better outcomes when running an online store. I can only imagine the resolve that it would take to let go of near mint special promo cards!
Mahalo 💗
Sheryl