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RE: Takeaways from Electronic Arts and the Customer Experience

Their crooked corporate minds will find a more subtle way to con the customers. They always do. But after the unprecedented backlash i am looking forward to the launch of anthem and their innovative fraud schemes.

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I 100% agree. The reality is you wouldn't have to con your customers if you simply stood by your work and gave a great experience the first time around. I would gladly continue to purchase from them - however, after seeing their true colors, I am very reserved from engaging in further business with them.