Hi genereos, I was using my account name to check the balance not the public key. Apparently, some account names were changed by a few letters during the snapshot. My account name was affected. I was inputting the old name, and got an error message. After discovering the problem, I used the correct account name and succesfully accessed my balance with the EOS balance tool. I have # unstaked and # of staked EOS. Thanks !
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Hi Saraca, Yes, for some reason a deterministic algorithm was used and some names were changed in the snapshot.
If you just use your public key it will work fine. No problem, hope you like the tool :)