Ah, so "regulated," meaning controlled by a third party, such as government, effectively means you can go on cheating the public, every which way to Sunday, without suffering any negative consequences. But in the real world of reputation, you must take occaisonal losses to maintain trust with your would be clients.
Now CoinBase is beginning to change their tune, and make good both with those who appeared to be cheated out money due to the flash crash, as well as those who managed to buy in at low prices.
Sort of like J.C. Penny who said "the customer is always right" which may be a policy though seldom a fact.