A vote to you sir and you are absolutely on the mark! Study human nature, initiate conversation and then really listen, and if somebody comes out the winner in a deal-everybody loses... As soon as you realize that it's just another person on the other side of that conference table, the more comfortable you will be. And I saw in the comments somebody asking for a good book on sales- Sun Tzu is a great place to start. It's less about war than it is about making very good decisions... Thanks for the post!
Thank you so much! Sun Tzu wrote a piece on how rulers make rules but the workers will sing their own songs regardless. I think of this every time management makes a new check list. It doesn't matter how many check lists and rules you make, the guy on the street is gonna make it work. Thanks again for your kind words :-))
A toast to the reps in the trenches, who are forgiven for almost any transgression as long as they hit the numbers! Cheers