One of the customers of Amazon in Germany have gained access to about 1.7 million records of private conversations to third-party owner of the Amazon Echo speakers, made by a voice assistant, Alexa, reports heise online.
According to the publication, the user turned to the German division of Amazon with a request to provide information about the data stored on the company's servers about it and two months later received a link to the ZIP-archive, which in addition to personal information contained about 1.7 thousand audio files and a PDF-document with the interpretation of conversations. The problem was that the user never used Alexa. He told the company about the presence of third-party records in the archive, but never received a response. After a short time, the link was deactivated.
The user submitted the record to reporters that the contents of conversations (called names, queries about weather, etc.) managed to set the owner column of the Amazon Echo. As it turned out, Amazon did not inform him about the data leak, although the company was aware of it.
According to the representative of the man-made giant, the cause of the incident was "human error". The company also stressed that this is an isolated case and Amazon has already taken measures to "optimize the process".
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