So true @grantcardone. Be great, being nice is overrated.
"The nicest thing you can do for a customer is to make sure they make a decision and take action to get a solution: your product or service"...or not. If you do not have the best service/product for that particular potential customer, let them know.
"It is important to be ethical, have manners, and to be respectful, [but] being “nice” is insufficient.
Instead of being nice, be great.
Sincerely,
Niamaat aka Teacher Nia aka Prima Nia
English Language Coach and
Translator (Spanish to English)
P.S. “Be great because nothing else pays.” -– Grant Cardone